LAST UPDATED: MAY 2026
We provide shipping, logistics, and customer support for heavy equipment deliveries within the United States.
SHIPPING WITHIN THE USA
Equipment & Materials Supply LLC offers Free Ground Shipping with an estimated delivery time of 7–14 business days. Customers may select Priority Shipping for a flat $599.00 fee, with an estimated delivery time of 5–7 business days.
Delivery windows are estimates in business days; weekends and federal holidays are excluded. Customers select their preferred method during checkout. Priority Shipping is charged once per order, not per item.
ORDER PROCESSING
After payment is received, please allow 1-3 business days for order processing and shipment preparation.
Tracking information is provided when the order ships. Existing freight appointment or unloading information remains unchanged where applicable.
IMPORT FEES & TAXES
Any applicable import duties, EPA certification charges, customs documentation fees, and shipping-related handling charges are disclosed before order completion or on the applicable product page.
Any applicable taxes and charges are shown before order completion.
Delivery Information
All orders ship from our store location at 7494 Northwest 52nd St, Miami, Florida, USA directly to the delivery address entered during checkout. Customer pickup from a warehouse or logistics center is not required.
Choose Free Ground Shipping, with estimated delivery in 7–14 business days, or Priority Shipping for $599 per order, with estimated delivery in 5–7 business days. Tracking information is provided after your order has been dispatched.
SHIPPING PARTNER & TRACKING
All orders are dispatched through the configured EQUIPMENT & MATERIALS SUPPLY LLC fulfillment and freight network.
Tracking information is provided when the order ships. Customers can review order status through the EQUIPMENT & MATERIALS SUPPLY LLC Track Order page.
WARRANTY & BUYER PROTECTION
Products include manufacturer warranty coverage that may vary from 1 to 5 years depending on the product.
During the warranty period, free replacement parts may be provided for eligible warranty-covered issues.
All purchases are protected through secure checkout and buyer protection coverage.
DAMAGED OR MISSING ITEMS
Please inspect your shipment immediately upon arrival. If your equipment arrives damaged, defective, or incomplete, contact our support team immediately so we can evaluate and resolve the issue.
Shipping damage claims should be reported within 48 hours of delivery whenever possible.
IMPORTANT SHIPPING NOTICE
Please ensure your shipping address is correct before your order is dispatched.
Customers requesting delivery address modifications after shipment dispatch may be responsible for additional shipping charges.
Failed delivery appointments or missed freight scheduling windows may result in additional delivery or storage fees.
Need Shipping Assistance?
Contact our support team for assistance with shipping, delivery, tracking, or logistics questions.
Contact Support